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Degraded

Authentication unavailable

Jan 9, 2025 at 3:43pm UTC
Affected services
EU Production Environment
UAE North Production Environment

Resolved
Jan 9, 2025 at 6:21pm UTC

We can confirm that all services have fully recovered. This incident is considered closed now.

Updated
Jan 9, 2025 at 5:56pm UTC

We have resolved the issue and all services should be working again. We will continue to monitor the system for a while and will send another update once we can fully confirm that everything is working correctly.

Updated
Jan 9, 2025 at 4:00pm UTC

We we have switched over to a fall-back solution. Authentication is available again. We are continuing to investigate the issue in order to fully resolve it.

Created
Jan 9, 2025 at 3:43pm UTC

Currently we're experience issues with our authentication service. We will follow up shortly with more information.